Quantum Bot is a software service operated by Quantum Web Studio that gives small businesses an automated WhatsApp assistant on the official WhatsApp Business Platform (Cloud API) by Meta. It is built for retail stores and phone-repair shops that handle a high volume of customer enquiries on WhatsApp every day.

Each business stays in control of its own number. With the business owner's consent, the owner connects their own WhatsApp Business Account to Quantum Bot through Meta's official Embedded Signup — no passwords are shared with us. From that point, Quantum Bot helps the business answer customers instantly and lets the business's own staff take over the conversation whenever they want, all from a single dashboard.

How it works

Live in three steps

No new app for your customers — they keep chatting on WhatsApp exactly as they do today.

Connect your WhatsApp

Link your own WhatsApp Business Account in a few taps using Meta's secure Embedded Signup. You stay the owner of your number and data.

The bot handles enquiries

Quantum Bot reads incoming messages and replies automatically — prices, availability, store info, booking and repair status — 24/7.

Your staff take over anytime

Your team reads and replies to every chat from one shared inbox, and the bot steps aside the moment a human jumps in.

What it does

Everything your WhatsApp counter needs

💬

Instant auto-reply

Answer common customer questions about products, pricing, and availability the moment they ask.

🔧

Repair & order status

Send live job, repair, and order updates, plus invoices and receipts, straight to the customer's chat.

📥

Shared team inbox

Your whole team works from one inbox with full conversation history for every customer.

🗓️

Bookings & enquiries

Capture bookings and enquiries automatically and keep an organised record of every request.

🎙️

Voice & photo understanding

Customers can send a voice note or a photo of a faulty device — the bot understands and responds.

🔒

Private & isolated

Each business's chats are kept separate and secure. We never sell data or use it for advertising.

Your data

How we use platform data

Quantum Bot uses the data it receives from a connected business — incoming customer messages, the customer's WhatsApp phone number and profile name, and message delivery status — for one purpose only: to deliver the messaging service for that specific business. That means replying to its customers, sending the status updates, quotations and invoices the business asks for, and letting the business's staff read and respond to those chats.

We do not sell or share this data, and we do not use it to build advertising profiles. Each business's conversations are isolated from every other business on the platform. A business can disconnect and request deletion of its data at any time.

The business behind the service